Chapter 4, Part 2 · Art. 46

Consumer rights

2010-as-amended · effective 2010-08-27

Official text

(1) Consumers have the right—
  (a) to goods and services of reasonable quality;
  (b) to the information necessary for them to gain full benefit from goods and services;
  (c) to the protection of their health, safety, and economic interests; and
  (d) to compensation for loss or injury arising from defects in goods or services.
(2) Parliament shall enact legislation to provide for consumer protection and for fair, honest and decent advertising.
(3) This Article applies to goods and services offered by public entities or private persons.

In simple words

Consumers have the right to goods and services of reasonable quality.
Art. 46(1)(a)
(a) to goods and services of reasonable quality;
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Consumers have the right to the information they need to benefit fully from goods and services.
Art. 46(1)(b)
(b) to the information necessary for them to gain full benefit from goods and services;
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Consumers have the right to protection of their health, safety and economic interests.
Art. 46(1)(c)
(c) to the protection of their health, safety, and economic interests; and
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Consumers have the right to compensation for loss or injury caused by defective goods or services.
Art. 46(1)(d)
(d) to compensation for loss or injury arising from defects in goods or services.
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Kids explanation

When you buy something, it should work well and be of good quality.
Art. 46(1)(a)
(a) to goods and services of reasonable quality;
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If something you bought hurts you or is broken, you can be compensated.
Art. 46(1)(d)
(d) to compensation for loss or injury arising from defects in goods or services.
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